How to Inventory and Migrate Apps Off Basic Authentication in Exchange Online
Retrospective: this article looks back at events from September 2019, written in 2026 with the benefit of hindsight.
Legacy (basic) authentication bypasses MFA. Even after Microsoft's retirement of basic authentication in Exchange Online, many organizations still find apps, devices and scripts that depend on old authentication patterns. Here is how to inventory and migrate them.
Step 1: Inventory with sign-in logs
In the Entra admin center, filter Sign-in logs by Client app for legacy clients (Exchange ActiveSync, IMAP, POP, SMTP, Other clients). Export 30 days of data and group by user, application and IP address.
Step 2: Check SMTP AUTH separately
SMTP client submission is commonly used by printers, scanners and applications. Review which mailboxes have SMTP AUTH enabled, and check message trace and sign-in logs for SMTP submissions.
Step 3: Migrate by category
- Users with old mail clients: update to current Outlook or mobile apps with modern authentication.
- Printers and scanners: use an SMTP relay connector with a static IP, direct send, or a modern-auth-capable device; consider High Volume Email or Azure Communication Services for application mail where appropriate.
- Applications reading mailboxes: move to Microsoft Graph with an app registration and certificate, scoped with application access policies or RBAC for Applications to specific mailboxes.
- Admin scripts: use the Exchange Online PowerShell module with modern authentication or certificate-based app-only authentication.
Step 4: Disable per mailbox and tenant
Disable SMTP AUTH at the tenant level and enable it only for mailboxes with a documented need.
Step 5: Block with Conditional Access
Create a Conditional Access policy blocking legacy authentication client apps for all users (excluding break-glass accounts), first in report-only mode.
Verify
The sign-in logs filter for legacy clients should return only blocked attempts.
- Microsoft Announces Basic Auth Retirement for Exchange Online (Sept 2019) Platform Changes
- Legacy Authentication Discovery Checklist for Exchange Online How-To & Hardening
- CIO Brief: Legacy Protocols Are a Legacy Risk CIO Briefings